As a responsible community partner, we want to help prevent the spread of COVID-19.

  • Therefore, we have decided to transition our branch lobby services to drive-thru only beginning Monday, March 23.
    Drive-thru hours of operation will be Mon. - Thur. 9 am - 5 pm | Fri. 9 am - 6 pm  | Sat. 9 am - 5 pm
  • Branches with no drive-thru (Mandarin, UNF and Riverside) will be completely closed with no services available for the time being.
  • The Yulee branch lobby will remain open on a limited basis. To ensure sufficient social distancing we will limit the number of members to five (5) in the Yulee branch at once. We will reopen our branch lobbies as soon as the situation allows.
  • Due to high call volume, you may experience longer than normal wait times when contacting our member experience center.  We apologize for any inconvenience.  

How to Protect Yourself

Take advantage of our security tips and practices to keep yourself as safe as possible.

Monitor your accounts & use alerts

Get into the habit of checking your account every day, if possible. By regularly monitoring your accounts, it will be easier for your to spot any suspicious activity or unauthorized transactions. You can also create alerts through our online banking to help you monitor your accounts so fraud won’t go undetected. If you do notice anything suspicious, contact us immediately.

Browse safely

Try to avoid using online banking while on public WiFi networks. Use your cell phone connection instead. Never allow browsers to remember your passwords for financial sites or sites when you shop. And only log in to sites with secure browsing – look for “https” URL instead of “http”.

Create strong passwords

  • Create strong passwords by using a mixture of upper and lowercase letters, numbers, and special characters.
  • Do not create passwords containing your initials or birthday.
  • Change your passwords periodically.
  • Memorize your passwords instead of writing them down.
  • Only register personal devices.

Keep your computer safe

You can set up screen-lock passwords on all phones and computers you use. Equip your computers with virus and spyware protection software and keep your computer operating systems and browsers updated.

Protect your PIN number

Never, ever share your PIN (Personal Identification Number) with others. Also, be careful when entering your PIN. Pay attention to your surroundings in the checkout line or at an ATM. Shield the keypad from view as much as you can while entering your PIN.

Protect your card from skimming

Before your swipe, take a good look at the card payment terminal to see if it looks suspicious. There are a few things to look for that may indicate the presence of a skimming device that thieves use to capture card info.

Stay informed about scams

Read more on current scams and what to look out for.