As a responsible community partner, we want to help prevent the spread of COVID-19.

  • Therefore, we have decided to transition our branch lobby services to drive-thru only beginning Monday, March 23.
    Drive-thru hours of operation will be Mon. - Thur. 9 am - 5 pm | Fri. 9 am - 6 pm  | Sat. 9 am - 5 pm
  • Branches with no drive-thru (Mandarin, UNF and Riverside) will be completely closed with no services available for the time being.
  • The Yulee branch lobby will remain open on a limited basis. To ensure sufficient social distancing we will limit the number of members to five (5) in the Yulee branch at once. We will reopen our branch lobbies as soon as the situation allows.
  • Due to high call volume, you may experience longer than normal wait times when contacting our member experience center.  We apologize for any inconvenience.  

Debit and Credit Card Fraud

Card fraud can occur through a variety of channels, including online scams, data breaches, and card or mail theft. You can use these tips to defend yourself and have peace of mind knowing Community First is monitoring your account for threats and suspicious activity.

Guard Your Card Information

  • Have a record of your card and account numbers along with expiration dates in a safe place. Include the phone number for each card company so you can report fraud and minimize damage quickly.
  • Only carry the cards you need, not all of them. The less cards you have on you, there will be less for a potential thief to take and fewer cards you’ll have to freeze.
  • Shred documents containing personal information before tossing them.
  • Never give your account number over the phone unless you initiated the call to a company you know to be safe.
  • Do not write down your PIN number. Chose a 4 digit number that is easy for you to remember but hard for someone else to guess.

Use Your Card Wisely

  • Never sign a receipt leaving lines, such as the total, blank. The information on a blank receipt may be changed after you’ve already signed it. Drawing a line through any blank spaces helps.
  • Watch your card during a transaction and make sure you get it back.
  • Look for irregularities with an ATM before using it. Read more about our ATM Skimming Safety Tips.
  • Be careful when using your cards online.

Activate real-time text and voice credit card fraud alerts

With our Credit Card Fraud Alerts, we can help monitor your account activity and quickly identify potentially fraudulent transactions. Get instantly alerted via SMS text, which may be followed by digital voice calls, when possible fraudulent activity is detected on your account. You will also be able to validate charges from your phone and continue to use your card if you approve the activity.

Not enrolled in Online Banking? Register Now

Follow the easy instructions below to enroll today.

  1. Log into Online Banking
  2. Click on the “Services” tab in the left navigation
  3. Choose “Credit Card Services” from the menu
  4. Select your credit card from the drop down
  5. Click on the "Enroll" in "Fraud Alerts" link