To comply with CDC guidelines and the City of Jacksonville emergency executive proclamation to help prevent the spread of COVID-19, we are now requiring facemasks to be worn while inside the branches. Exceptions include children under age 2 and people with respiratory issues. Masks are available upon request.

Coronavirus (COVID-19) Updates: Announcements, Branch Availability, and Government Relief Programs. Due to high call volume from stimulus funds posting, we are experiencing longer wait times. Check our Mobile Banking app or Online Banking for account updates. Check the status of your payment by using the IRS Get My Payment Tool (Routing #: 263078934)

Need to make a payment from another financial institution? Our Free Online Payment Tool option allows you to quickly pay your loan on our website. No need to log in to Online Banking! Simply have your account and routing number from your other financial institution handy. You will also need the account number and loan ID for the Community First loan you are paying.

Make your payment in 5 easy steps.

Learn more about the benefits of paying online.

Follow these 5 easy steps to make a payment using our Free Online Payment Tool.

Make sure you have your account and routing number from your other financial institution handy.
Locate the account number and loan ID for the Community First loan you are paying. (Call us at 800.342.8416 if you cannot find this information.) You will also need the last 4 digits of the primary account holder's social security number.
Click the yellow 'Make a Payment' button above. No need to log in to Online Banking!
Enter the loan information and the external account information when prompted.
Authorize and submit your payment. It's that easy!

Learn about the benefits of using our Free Online Payment Tool.

Pay your Community First auto loan, personal loan, personal line of credit, debt consolidation loan, and/or recreational loan using an account at another financial institution
Make your payment without logging in to Online Banking
Enjoy a payment method that is quick, easy, and secure
Gain peace of mind knowing exactly when your payment will post
Receive confirmation emails to help you with record keeping

Frequently Asked Questions

What if I'm having trouble logging in?

We have a 'Forgot Password' or 'Forgot User ID' feature in our Free Online Payment Tool. This will walk you through the process of identifying your User ID and resetting your password. If you need further assistance, you can call us at 904.354.8537 or 800.342.8416 or stop by one of our branches and one of our Member Experience representatives will assist you.

What if I want to a cancel a payment that I previously scheduled? Can I cancel a recurring payment?

If the payment has not yet processed, you can log in to the Free Online Payment Tool, view Payment History, and cancel your scheduled payment.

Can I make a payment from my Community First account using the Free Online Payment Tool?

At this time, the Free Online Payment tool is for members choosing to pay their loans from another financial institution. If you would like to make a payment from a Community First account, please log into Online and/or Mobile Banking.

What types of loans can I pay through the Free Online Payment Tool?

At this time, the Free Online Payment Tool can be used to make payments toward auto loans, personal loans, personal lines of credit, debt consolidation loans, and recreational loans.

How do I find my routing and account information for my other financial institution?

Typically, routing and account numbers can be found at the bottom of a check or deposit slip. Verify if your account is eligible for Automated Clearing House (ACH) transactions. If you need assistance, contact your financial institution.

When will my payment post to my loan?

Payments made before 3:30 p.m. Monday through Friday (Eastern Time) will post to the loan by the end of the same day. Payments made after 3:30 p.m. will post to the loan by the end of the next business day. *Note: Saturdays, Sundays, and holidays are not considered business days.

Are there limits on how much I can pay toward my loan when using the Free Online Payment Tool?

Yes. The minimum payment is $5.00. The maximum is $2,000.

Why can't I make a payment using my debit or credit card?

At this time, the Free Online Payment Tool only allows you to make a payment using your routing and account number from another financial institution.

Why can't I use the Free Online Payment Tool to make my credit card payment or mortgage?

At this time, the Free Online Payment Tool can be used to make payments toward auto loans, personal loans, personal lines of credit, debt consolidation loans, and recreational loans. To make your credit card or mortgage payment, please log into Online and/or Mobile Banking.

Can I set up a recurring payment?

Yes! The Free Online Payment Tool allows you to set up automatic, recurring payments.

If you have any additional questions, please do not hesitate to Contact Us.

Federally insured by NCUA. Membership is open to anyone who lives, works, or attends school in one of the following counties: Baker, Brevard, Broward, Clay, Duval, Flagler, Indian River, Lake, Martin, Nassau, Orange, Palm Beach, Putnam, Seminole, St. Johns, St. Lucie, or Volusia. Membership is also open to any relative of an existing or eligible Community First Credit Union of Florida member. We also offer membership to Select Employer Groups, including all employees of Brooks Rehabilitation and Web.com. An initial deposit of $5 to be held in your Community First Share account is required for membership.