Due to scheduled maintenance, Info24, Online, and Mobile Banking will be intermittently unavailable from 9 p.m until 1 a.m from Saturday, September 26th until Sunday, September 27th, 2020.

Contact Us



Info 24
(Telephone Banking)

Telephone banking system that lets you check balances, get account information, transfer money, and more anytime 24/7.


Member Experience Center
(General Questions)

General account servicing questions, account information, helping logging into Online Banking, make loan payments, and more.

904.354.8537 | Toll Free: 800.342.8416

Monday - Friday 8 a.m. – 7 p.m.
Saturday 9 a.m. – 3 p.m.
Sunday Closed

Express Team
(New Accounts)

Open a new membership, personal loan, auto loan, checking, mortgage, or even a credit card.


Monday - Friday 8 a.m. – 6 p.m.


Branch Locator Map | Schedule an Appointment

Want to speak with someone about opening a new business account? Schedule an Appointment with a branch manager

Branch Lobby Hours:
Monday - Thursday 9 a.m. – 5 p.m.
Friday 9 a.m. – 6 p.m.
Saturday 9 a.m. – 3 p.m.*
Sunday Closed
*The Downtown, Riverside & UNF branches are closed on Saturday.
UNF Branch Student Union Center Campus parking fee applies.

Branch Drive-thru Hours:
Monday - Thursday 9 a.m. – 5 p.m.
Friday 9 a.m. – 6 p.m.
Saturday  9 a.m. – 3 p.m.
Sunday Closed

Mailing Address:

P.O. Box 2600, Jacksonville, FL 32232

Submit this form to have someone contact you: