To comply with CDC guidelines and the City of Jacksonville emergency executive proclamation to help prevent the spread of COVID-19, we are now requiring facemasks to be worn while inside the branches.  Exceptions include children under age 2 and people with respiratory issues.  Masks are available upon request.

Coronavirus (COVID-19) Updates: Announcements, Branch Availability, and Government Relief Programs. Due to high call volume from stimulus funds posting, we are experiencing longer wait times. Check our Mobile Banking app or Online Banking for account updates. Check the status of your payment by using the IRS Get My Payment Tool   (Routing #: 263078934)

Our Locations

Branch Location Updates | June 1, 2020

  • Drive-thrus will remain open for all transactions (as they are now)
  • Lobbies will be open to now include teller transactions following all CDC-recommended social distancing guidelines.
  • Member Solutions Representatives are available Appointments Requested
  • Face masks will be provided upon request
  • Surfaces will be cleaned after every appointment
  • Daily deep sanitation cleaning of each branch throughout the day
  • NEW – Expanded Service Hours in the Member Experience Center until 8 p.m. Monday – Friday
  • NEW – Express Team added offering a dedicated line to speak directly with our team to open a new membership or apply for a loan.
*Surcharge fees subject to change depending on ATM location other than our own Community First ATM locations.